Release & Deployment Analyst
Functional IT - Business Analyst
Fort WorthTexas Contract May 3, 2021
Release & Deployment Analyst

Job Description:

Successful candidate will support software, configurations and database releases with a focus on system reliability and stability. Successful candidate should be able to adjust to multiple demands and shifting priorities. They will also manage a significant workload, work to remove barriers, and push to achieve results. Candidate will be self-motivated, possess strong time management skills and work exceptionally well within a team. A successful candidate will also be able to communicate well verbally and written between different levels of management. A Strong Coordinator would be good for this!


  • 24/7 Hours of Service Position
  • Requires knowledge and experience with Microsoft products (Excel, Outlook, Word, and Power Point). Excel pivot charts, graphs, formulas
  • Experience with Remedy, Notepad++, PuTTy, and Sharepoint site maintenance
  • Experience with NMS, TMDS ViewClient is a plus
  • Excellent understanding of product release methodologies (including familiarity with ITIL's Release and Deployment Management process)
  • Skills in troubleshooting computer system problems, reading and analyzing logs to find root causes of issues, etc.
  • Ability to take in information from many different sources and determine how they relate to each other to determine where the problem lies
  • Resolves technical issues through debugging, research and other investigative procedures
  • Develop and follow processes to prevent incidents from happening and to minimize the impact of incidents that cannot be prevented
  • Communicate information about known errors and workaround
  • Release the pre-planned communications about the change to all stakeholders
  • Ensure the release controls are documented and well understood by support teams
  • Ensure that a detailed deployment plan has been documented along with a backout plan should anything go wrong during a deployment
  • Ensure that stakeholders are properly notified and prepared for release
  • Coordinate the change, ensure the environment is stable after change
  • Validate that the product has been correctly packaged before deployment and ensure that all release controls have been satisfied
  • Perform root cause analysis for escalated incident
  • Reliable, prompt and a self-starter
  • Highly motivated and able to work mostly independently & as team player(high priority)
  • Self-starter who works effectively & well under pressure
  • Strong communication skills both written and verbal
  • Strong interpersonal skills
  • Strong time management and problem solving skills
  • Applicant must maintain open communication with peers, team members, and business partners. Appropriate escalation of issues and risks to the Manager is critical
  • Build constructive relationships with team members, business partners and vendors