Arlington, Texas
Contract To Hire Aug 19, 2022 IT Infrastructure - Desktop / Help Desk Our is currently looking for a Help Desk Specialist for their Corporate IT Department. The right candidate will be responsible for all IT support activities related to end user hardware and software and other IT related issues.
Essential Duties and Responsibilities
Provide phone, webchat, and in-person support to end users and external vendors on a variety of Information Technology related issues; ~90% of the support will be via phone, basic access/minimal support to external vendors
Research and resolve basic network (ISP modems, Cisco routers), hardware, and software application problems
Document and track the details of the problem, both status and resolution, within the help desk tracking application
Communicates and follows-up with the user while working the problem and ensures successful and timely completion of the problem
Provide assistance with division office moves, computer refreshes and fill-in for division IT personnel on an as-needed basis
Administer user accounts for Windows NT and other applications
Complete work orders, fully documenting each step of the troubleshooting process.
Provides technical training to peers on an as-needed basis
Ability to work overtime
Ability to travel overnight
Regular and reliable attendance
Experience with replacing basic components of various makes/models printers Must be able to lift up to 50 lbs unassisted.
Qualifications
Education and/or Experience
Three to five years related experience and/or training in an IT support environment.
Must have extensive experience with Microsoft Windows 8/10 Operating Systems, Microsoft Active Directory/Active Roles, Microsoft SCCM, Microsoft Exchange 2016, Microsoft Lync/Skype for Business, Microsoft Print Services, Microsoft Office 2013/2016/365, Microsoft Defender, Terminal Services.
Experience with VNC, Cisco Anyconnect, or other remote connectivity software a plus.
Windows/Android/Apple phone support experience
Ability to apply common sense understanding to carry out instructions furnished in written, oral form or via their applications
Proficiency with MS Office and email
Ability to sit for majority of 8 hour workday; use hands to finger, handle or feel; reach with hands and arms; talk and hear. Specific vision abilities required by this job include close vision, distance, color vision and periperal vision
The noise level is generally moderate
Adaptability to a constantly-changing environment.
Must be able to troubleshoot all aspects of computer components
A+ and/or MCICT,MCITP , MCP, MCDST, XP/MCP certifications, Dell Hardware (laptops, desktops and printers) not required but a plus
Lewisville, Texas
Direct Hire Aug 19, 2022 Engineering - A/E/C Purchases materials and equipment for projects, and facilitates the flow of materials to and from the various job sites, making sure the right materials arrive at the right time. Inspects goods upon delivery to ensure quality, quantity, and adherence to specifications.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Reviews submittals, estimates, and requisitions to plan for and schedule purchases.
Works with Project Managers, Assistant Project Managers, Engineers, and vendors to clarify requirements, specifications, and schedules.
Confers with vendors to obtain part and equipment information such as price, availability, and delivery schedule.
Based upon submittal requirements and specifications, places orders to receive the correctly specified parts and equipment delivered to the right job sites, and on the correct dates as needed.
Determines method of procurement such as direct purchase or bid.
Prepares purchase orders or bid requests.
Reviews quotations and negotiates contract terms within budgetary limitations and scope of authority.
Maintains procurement records to track items or services purchased costs, delivery, quality, and performance.
Receives and stocks parts that are delivered to the corporate office and panel shop. Sets up a process to organize and maintain inventory.
Processes returns of defective parts and equipment to the manufacturer.
Expedites delivery of goods to field sites or panel shop.
Assists with submittal preparation upon request.
Fort Worth, Texas
Contract May 10, 2021 Application Development - Quality Assurance We are a software development team (currently 20+ people) working on implementing and testing software to support logistics activities. We develop and test both server and client .NET applications, ASP.NET web sites, and embedded software.
You will be working under the direction of our QA Managers. Your job will be to help improve the quality of our software in the shortest amount of time. This includes designing and executing tests, troubleshooting software problems, monitoring and maintaining lab infrastructure, software configuration management (ex. make software builds), production support, escaped defect root-cause analysis, etc.
Part of your work will be manual testing at the user interface level. Our software development cycle is hybrid and we operate with less documentation than we would like, so you will often be required to help ferret out requirements and design tests for them. Candidate must enjoy the challenge of a fast paced, technically complex project. Our schedule is challenging but this is not a death march. Overtime is not normal and unlikely, and most of the work is expected to be completed at the office and/or labs. Candidates are expected to be in the office during core hours (8am-5pm) since we own, manage, and test equipment in our labs.
Qualifications:
10 years progressively responsible experience in software quality assurance, developing and executing test plans and test cases.
Extensive experience writing manual test cases for and testing desktop applications (i.e. client), websites.
Experience writing test cases for embedded system hardware.
Experience and willingness to troubleshoot problems, including analyzing logs for errors and message flows.
Experience with configuration management.
Experience working in (and enjoys) a medium documentation, high productivity team.
Experience and willingness to be a team player, working with and helping other team members, and seeking their knowledge and assistance as necessary.
Experience with Azure DevOps Server.
Experience with Azure DevOps Test Plan, creating new test cases, test case execution and software defect management.
Experience with SQL, especially MS-SQL.
Candidate must be a dynamic self-starter who can excel with limited direction. We are not looking for a tester who just wants to run manual or automated tests prepared by someone else. We need someone who can plan testing by engaging different stakeholders and development (including researching of requirements or other sources of information), designing and executing tests, and reporting results, with and without additional staff support, in order to make the biggest improvement possible in software quality.
The following experience is a plus:
Linux experience.
Railroad experience.
Automation experience.
Educational Qualifications:
Preferred: Candidates with a bachelor’s degree in Electrical Engineering, Computer Science, or a related technical field.
Candidates without such a degree but with exceptional extensive professional experience may be considered as well.
Fort Worth, Texas
Contract May 3, 2021 Functional IT - Business Analyst Release & Deployment Analyst
Job Description:
Successful candidate will support software, configurations and database releases with a focus on system reliability and stability. Successful candidate should be able to adjust to multiple demands and shifting priorities. They will also manage a significant workload, work to remove barriers, and push to achieve results. Candidate will be self-motivated, possess strong time management skills and work exceptionally well within a team. A successful candidate will also be able to communicate well verbally and written between different levels of management. A Strong Coordinator would be good for this!
Duties/Responsibilities/Qualifications
24/7 Hours of Service Position
Requires knowledge and experience with Microsoft products (Excel, Outlook, Word, and Power Point). Excel pivot charts, graphs, formulas
Experience with Remedy, Notepad++, PuTTy, and Sharepoint site maintenance
Experience with NMS, TMDS ViewClient is a plus
Excellent understanding of product release methodologies (including familiarity with ITIL's Release and Deployment Management process)
Skills in troubleshooting computer system problems, reading and analyzing logs to find root causes of issues, etc.
Ability to take in information from many different sources and determine how they relate to each other to determine where the problem lies
Resolves technical issues through debugging, research and other investigative procedures
Develop and follow processes to prevent incidents from happening and to minimize the impact of incidents that cannot be prevented
Communicate information about known errors and workaround
Release the pre-planned communications about the change to all stakeholders
Ensure the release controls are documented and well understood by support teams
Ensure that a detailed deployment plan has been documented along with a backout plan should anything go wrong during a deployment
Ensure that stakeholders are properly notified and prepared for release
Coordinate the change, ensure the environment is stable after change
Validate that the product has been correctly packaged before deployment and ensure that all release controls have been satisfied
Perform root cause analysis for escalated incident
Reliable, prompt and a self-starter
Highly motivated and able to work mostly independently & as team player(high priority)
Self-starter who works effectively & well under pressure
Strong communication skills both written and verbal
Strong interpersonal skills
Strong time management and problem solving skills
Applicant must maintain open communication with peers, team members, and business partners. Appropriate escalation of issues and risks to the Manager is critical
Build constructive relationships with team members, business partners and vendors
Fort Washington, Pennsylvania
Contract Mar 17, 2021 Digital & Creative Copywriter
Job Responsibilities:
Be the expert on the brand, its 50+ markets, and its buyer segments
Adopt brand voice and style guidelines, and help to shape its tone as the brand evolves
Use dynamic storytelling to promote high-quality home products and services
Write persuasive copy for various media, including website, blog, email, brochures and other print materials, signage, video and radio scripting, presentations, and advertising
Proofread, edit, and provide additional copy support as needed for consistent accuracy within the style guidelines
Establish strategies and systems for managing our copy across customer and product segments for efficiency and consistency
Maintain a high standard for quality work completed on deadline
Collect, curate, and communicate key messaging to a full spectrum of stakeholders, including consumers, shareholders, the media, and internal audiences
Interact with colleagues on all levels within the company, across many divisions
Regularly research market trends and competing brands
Contribute to fostering a collaborative culture with fellow marketing professionals, and work with that team to brainstorm, strategize, and concept creative solutions
Qualifications
Bachelor’s degree (in Communications, Journalism, English, or related field) or equivalent experience.
2-4 years professional copywriting experience for a strong brand.
Experience writing for various media, including digital, print, and video
Familiarity with SEO and other best practices writing for digital
Excellent time management skills and ability to work independently
Creative and strategic thinking
Enthusiastic attitude and a proactive contributor
Comfortable working collaboratively on digital platforms (Workfront, Zoom, Teams, Slack)
Be prepared to share a portfolio of work
Arlington, Texas
Contract To Hire Mar 3, 2021 IT Infrastructure - Systems A continuously growing fortune 500 company. is currently looking for a Security Administrator to join their team. The right candidate will be responsible to deploy, manage and maintain access control, intrusion detection, virus protection, incident response, development and implementation of security policies and procedures. This position will work as part of a team of experienced System Administrators and Network Administrators.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Performs special projects and participates as a technical advisor for a variety of ad-hoc information security and logical user access projects that will be dictated by current business and technological developments
Design, plan, deploy, manage and maintain all security systems and their corresponding or associated software, including firewalls, intrusion detection systems, cryptography systems, and anti-virus software
Design, plan, deploy, manage and maintain all aspects of domain administration including Active Directory management, Group Policy, DNS, ADFS and Azure Active Directory.
Design, plan, coordinate and execute the plan to perform and/or oversee penetration testing of all systems in order to identify system vulnerabilities
Design, plan, and execute the plan to implement and report on security system and end user activity audits
Monitor and investigate server logs, firewall logs, intrusion detection logs, and network traffic (wired & wireless) for unusual or suspicious activity, interpret and make recommendations for resolution
Design, plan and recommend, coordinate and apply fixes, security patches, disaster recovery procedures, and any other measures required in the event of a security breach
Design and develop PowerShell scripts to automate security tasks to assist with modification of computer systems or programs
Document all changes, testing, creation or modification of computer programs or systems.
Assess need for any security reconfigurations (minor or significant) and execute as required
Ability to travel overnight
Regular and reliable attendance
Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
Additional Responsibilities
Download and test new security software and/or technologies
Provide security support to end-users
Work with application and functional teams to encourage a security mindset throughout product development processes from concept to testing and implementation
On-call security support as needed
Additional duties as assigned
Qualifications
Education and/or Experience
High school diploma or equivalence
5 years information security work experience
3 – 5 years experience in Active Directory Domain Administration including DNS, GPO and ADFS technologies and concepts.
Working knowledge of firewalls, intrusion detection systems, anti-virus software, data encryption, DLP, NAC, SIEM and other industry-standard techniques and practices
In-depth technical knowledge of network, PC, and platform operating systems, including Windows 2008/2012/2016/2019, and Windows 8/10
In-depth technical knowledge of identity management and security technologies including Active Directory, Group Policy, ADFS, and Authentication protocols including Kerberos
Strong knowledge of the TCP/IP suite of protocols including but not limited to ICMP, DHCP, DNS, HTTP(S), and FTP
Prior experience managing and maintaining information related to SOX audits
Knowledge of applicable practices and laws relating to data privacy and protection
Highly self-motivated and directed
Strong organizational skills and excellent attention to detail
Ability to effectively prioritize and execute tasks in a fast-paced environment
Ability to apply common sense understanding to carry out instructions furnished in written oral form
Ability to sit for majority of 8-hour workday; use hands to finger, handle or feel; reach with hands and arms; talk and hear. Specific vision abilities required by this job include close vision and peripheral vision
The noise level is generally moderate
Preferred Qualifications
Bachelor’s degree in Information Technology or related field
Change oriented; actively generates process improvements, confronts difficult circumstances
Demonstrated customer focus; builds strong relationships, creates processes with customer viewpoint and partner with customers to help shape future initiatives
Fort Worth, Texas
Contract To Hire Jan 22, 2021 IT Infrastructure - Network A prosperous fortune 500 company is currently looking for a Network Analyst for their Corporate IT Department. This Network Administrator will support the organization’s local area network (LAN), wide area network (WAN) and internet system or a segment of a network system.
Task Description/Responsibilities:
Provides support for implementation, troubleshooting and maintenance of network systems.
Manages network infrastructure and any processes related to these systems.
Provides support to network including day-to-day operations, monitoring and problem resolution for all client/server/storage/network devices, mobile devices, etc.
Provides problem identification, diagnosis and resolution of problems.
Provides support for the escalation and communication of status to management and internal customers.
Provides support for the system and hardware problems and remains involved in the resolution process.
Configures and manages routers, switches, firewalls, IPS, load balancers and installs/loads software, troubleshoots, maintains integrity and configures network components along with implementing enhancements to improve reliability and performance
LAN/WAN design and installation
Participate in an on-call rotation
5 to 10 % travel (requires a valid driver's license)
Qualifications
Minimum Qualifications:
3+ years of LAN/WAN experience required (Cisco IOS, IOS-XE, NX-OS, EIGRP, BGP, HRSP, DMVPN, MPLS, IPSec VPN, SD-WAN, MetroEthernet, DS3, T1, point to point, broadband, wireless)
Demonstrated knowledge of network devices (routers, switches, firewall…) Cisco Routers: ASR100X, ISR43XX, ISR44XX, ISR89X. Cisco Switches: Nexus 7K, 5K, 2K, Catalyst 3850, 3750
Demonstrated knowledge of Windows operating systems
Demonstrated success working individually or as part of a team requiring little supervision
Verbal and written communication skills, problem solving skills, customer service and interpersonal skills
Able to lift 50 lbs
Preferred Qualifications:
Candidates with previous experience providing network administration in an enterprise environment (50 plus locations)
CCNP/CCNA
Edison, New Jersey
Contract Jan 22, 2021 Application Development - Engineer The Educator Certification Online System (ECOS) supports and facilitates the certification of Texas educators. This position will work with the ECOS development manager to provide the following Software Development Services:
1) Design for modifications and enhancements for the Educator Certification Online System (ECOS)
2) Development of software modifications and enhancements including automated unit test cases integrated in the ECOS System
3) Sql Server stored procedure and trigger performance tuning of existing processes within the ECOS System
4) Conversion of Websphere/Java programs to .Net 356860
II. CANDIDATE SKILLS AND QUALIFICATIONS
Minimum Requirements:
Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.
Years
Required/Preferred
Experience
5
Required
SQL Server
5
Required
Miscrosoft .Net
5
Required
ANSI standard Procedural Language
5
Required
Analyze technical requirements and develop effective technical solutions
2
Required
Websphere/Java
1
Preferred
TEA Teacher Licensing Application
1
Preferred
.Net Core
Arlington, Texas
Contract To Hire Jan 14, 2021 IT Infrastructure - Desktop / Help Desk A fortune 500 company is adding a Help Desk Specialist to their team! The right candidate will be responsible for all IT support activities related to end user hardware and software and other IT related issues.
Essential Duties and Responsibilities
Provide phone, webchat, and in-person support to end users and external vendors on a variety of Information Technology related issues; ~90% of the support will be via phone, basic access/minimal support to external vendors
Research and resolve basic network (ISP modems, Cisco routers), hardware, and software application problems
Document and track the details of the problem, both status and resolution, within the help desk tracking application
Communicates and follows-up with the user while working the problem and ensures successful and timely completion of the problem
Provide assistance with division office moves, computer refreshes and fill-in for division IT personnel on an as-needed basis
Administer user accounts for Windows NT and other applications
Complete work orders, fully documenting each step of the troubleshooting process.
Provides technical training to peers on an as-needed basis
Ability to work overtime
Ability to travel overnight
Regular and reliable attendance
Experience with replacing basic components of various makes/models printers Must be able to lift up to 50 lbs unassisted.
Education and/or Experience
Three to five years related experience and/or training in an IT support environment.
Must have extensive experience with Microsoft Windows 8/10 Operating Systems, Microsoft Active Directory/Active Roles, Microsoft SCCM, Microsoft Exchange 2016, Microsoft Lync/Skype for Business, Microsoft Print Services, Microsoft Office 2013/2016/365, Microsoft Defender, Terminal Services.
Experience with VNC, Cisco Anyconnect, or other remote connectivity software a plus.
Windows/Android/Apple phone support experience
Ability to apply common sense understanding to carry out instructions furnished in written, oral form
Proficiency with MS Office and email
Ability to sit for majority of 8 hour workday; use hands to finger, handle or feel; reach with hands and arms; talk and hear. Specific vision abilities required by this job include close vision, distance, color vision and periperal vision
The noise level is generally moderate
Adaptability to a constantly-changing environment.
Must be able to troubleshoot all aspects of computer components
A+ and/or MCICT,MCITP , MCP, MCDST, XP/MCP certifications, Dell Hardware (laptops, desktops and printers) not required but a plus
Fort Worth
Contract Jan 14, 2021 Engineering - A/E/C GIS Analyst
Plan, coordinate, prioritize, and execute the activities necessary to process GIS Change Requests by using linear referencing in an ArcGIS versioned database. Understand the proper use of a Change Management Process to support safety-critical systems and initiatives. Perform editing and analysis activities involving heads up digitizing, LiDAR Point Cloud feature extraction, Trimble SSF and ESRI GIS data formats. Perform data maintenance and QA/QC tasks by utilizing ArcGIS Desktop software and in-house tools. Record and communicate detailed change notes to coworkers and customers. Understand and analyze data as it is converted into multiple formats.
Become familiar and may be required to complete and become qualified with current annual MOW Rules Qualification and comply with company policies.
Minimum Qualifications:
College degree desired plus a minimum of 5 years professional ArcGIS desktop experience in data editing with change management at the core of every function.
Must have a strong working knowledge of ArcMap 10.X editing, versioning, validation, and analysis tools.
Must have working knowledge of ESRI Products.
Qualified applicants must demonstrate above average organizational skills and a desire to drive for results.
Must be self-directed, motivated and have good interpersonal and communication skills.
May be required to work irregular and flexible work schedule.
Must be willing to learn safe operations and practices.
Must have ability to communicate well, one-on-one and in groups.
Must be safety conscious and able to support and contribute to a strong safety process.
Desired Qualifications:
Advanced knowledge of the Microsoft Suite (especially SQL Server and Access).
Familiarity with linear referencing systems.
Technical writing experience.
Previous transportation experience in a GIS group.
Irving, Texas
Contract Jan 24, 2020 Functional IT - Project Manager Responsible for administering and organizing all types of projects, from simple activities to more complex plans. Responsibilities include working closely with project managers and key stakeholders, preparing comprehensive action plans, including resources, timeframes and budgets for projects. Position requires daily coordination of tasks, like schedule and risk management, along with administrative duties, like maintaining project documentation and schedules to deliver results on deadlines. Day-to-day collaboration required with all members of the project team and leadership to ensure the organization can achieve its objectives. Individual will work closely with stakeholders across the organization to develop consensus around the project goals, implementation timelines and delivery.
Essential Duties to be performed:
Develop project plans with milestones, deliverables, schedules and tasks for assigned small projects or phases of larger projects
Coordinate activities, resources, equipment, and information to support timely project completion
Work as Change Control Lead, Test Lead and/or Project Cutover Lead
Analyze risks, opportunities, monitor project progress and handle any issues that arise
Create and maintain comprehensive project documentation, plans and reports
Ensure standards and requirements are met through conducting quality assurance tests
Align project objectives with company goals and ensure project team is clear on objectives
Coordinate and facilitate project team meetings including agendas and minutes
Communicate project status to stakeholders, management and senior IT leadership
Recognize and advise leadership of concerns and/or issues, and provide appropriate follow up to identified issues
Demonstrate good business skills and work effectively to build relationships with stakeholders and management.
Coordinate activities necessary to accomplish the expected outcomes of multiple initiatives as assigned by management
May assist in the delegation and coordination
Provide proactive, effective communication with verbal and written status reports, manage meetings and facilitate requirements, problem solving.
Maintain a positive work atmosphere in behaving and communicating in a manner that promotes favorable working relationships with customers, clients, co-workers and management
Position Requirements
Minimum 3 years of experience in management of multiple IT projects
Experience coordinating on multiple IT projects with differing complexities and size
Demonstrated experience working in project environments
Experience researching validating components for complex technology projects
Involvement of all parts of the project life cycle, to include planning, design and closeout in regard to IT
PMP Certified
Certifications in technology or project management related fields
Worked as Change Control Lead, Test Lead or Project Cutover Lead
Irving, Texas
Contract Jan 22, 2020 Functional IT - Business Analyst The IT Implementation Analyst will support a manufacturing software deployment and implementation for a Fortune 500 oil and gas company. They will support manufacturing sites across north and south America.
Responsibilties:
Be proficient in understanding shop floor labor data collection processes
Understand and have experience with utilization, efficiency and productivity reporting
Manipulate data in Excel to report on site performance
Be able to communicate with all teams globally
Host weekly calls with sites, and be on site at go-live
Requirements
Minimum 3 years’ working experience in data analysis for manufacturing organization.
Solid process understanding and governance in producing reports and analysis
Experienced in working with ERP systems preferably SAP or Oracle
Travel: 40% (out Sunday, back Thursday)
Arlington, Texas
Contract To Hire Jan 20, 2020 Functional IT - Project Manager Program Manager (Agile)
This Program Manager position will typically be responsible for leading large programs or large complex projects (up to $10M) that span multiple systems and business areas. This role will plan delivery, organize teams, manage scope, budget, and schedule,
Essential Functions:
Facilitate all activities related to standing up and running large complex initiatives from inception to closure; this includes, building a charter, communicating resource requirements and ensuring proper governance among other activities
Identify, monitor and manage project/program risks and issues in a timely and unbiased manner; follow governance standards for escalating to right levels at the right time
Provide transparent reporting and metrics on project/program health (scope, schedule and budget), and support all communications related to project delivery process
Lead, mentor, and support delivery teams in your role as an Agile Program Manager; shield team from external distractions, run interference, etc.
Collaborate with other functions (governance and change enablement) to ensure consistency, compliance and user adoptions
Drive initiatives from both a tactical and strategic perspective, and manage interdependencies
Develop and manage project/program budgets - track, collate and analyze planned vs actual values for time and cost; take corrective/preventive actions as warranted
Capture, publish and refresh project/program records (as appropriate), such as key decisions and action items, meeting minutes, risks and issues
Essential Qualifications:
Bachelor’s degree from an accredited college/university (Computer Science, Engineering, Business or a related discipline)
7-10 yrs. of combined Agile and Waterfall delivery experience, with direct accountability for budgets, scope, schedule, and quality; significant Agile experience, preferred.
Experience leading projects/programs in application development, infrastructure implementations and/or systems integration
Proven experience in project management processes and execution, as well as the Systems Development Life Cycle (SDLC) for Waterfall and Agile
Proven record of leading and influencing team members in a matrix organization, and ability to identify and resolve project risks and issues effectively
Working knowledge of IT infrastructure, systems integration and vendor management
Excellent communication and presentation skills
Proficient in utilizing productivity/collaboration tools (such as Microsoft Office and Microsoft SharePoint)
Supplementary Qualifications:
• Advanced project management education / professional certifications (e.g., PMP, PgMP, SAFe, PMI-ACP), preferred
• Transportation industry experience
• Experience using Planview and/or Version One
Arlington, Texas
Contract Jan 20, 2020 Engineering - Software/Hardware GIS Developer
Responsibilities:
Developer should utilize industry best practices for upgrading, identifying, designing, developing, and deploying .Net/ArcGIS Server Web GIS Solutions to satisfy enterprise needs
Design, Develop, implement and support desktop-based tools using ArcObjects API or
ArcGIS Pro SDK for .NET
Design, develop, and support new enterprise GIS solutions and enhancements to existing software applications.
Provide expertise for the development of custom spatial analysis and validation tools using C# .Net.
Perform programming and troubleshooting tasks by utilizing the ESRI ArcObjects API or
ArcGIS Pro SDK for .NET
Experience with geodatabases and underlying DBMS technology such as SQL Server.
Required Skills and Experience:
Bachelor’s degree or equivalent experience in Information Systems, Computer Science, or related field.
Must have at least 5+ years of experience using ESRI ArcGIS for Desktop map development tools using ArcObjects API or ArcGIS Pro SDK for .NET
5 years of work experience in application programming using Microsoft .NET C#.
Experience in Microsoft SQL Server and ESRI ArcSDE geodatabase development.
Arlington, Texas
Contract Jan 20, 2020 Application Development - Quality Assurance GENESYS ADMINISTRATOR
This position is responsible for working with the Contact Center Technology team in leveraging technology to solve business problems by utilizing the Genesys, Nuance and Verint platforms. The team is dedicated to developing, maintaining and supporting the call routing solutions for the enterprise within an ever-changing fast-paced environment. The team partners with all call center business units to fully understand and implement the unique call routing solutions that best suits the businesses’ needs.
Requirements
3+ years of professional experience in the Support, Configuration, and Administration of Genesys contact center platform. Strong knowledge/experience in URS, ORS, SIP Server, GVP, Nuance, VoIP, Call Recording, Linux/Windows administration.
Solid analytical skills, problem determination, and resolution recovery processes. Understanding of the contact center infrastructure to quickly analyze an issue and apply the best fix. Ability to communicate well with technical and non-technical users.
Bachelor degree with an emphasis on IS/IT or a minimum of 4 years of progressively responsible positions in contact center software, telecom and network technology.
Rotating on-call support.
Priority will be given to candidates with the following experience/skills/certifications: Genesys certification, ACD, SQL, shell scripting, CRM, Verint call recording, Call Center Wallboards.
Fort Worth , Texas
Contract To Hire Jan 20, 2020 Business Intelligence Database Administrator (DBA)
Enterprise company is looking for a Database Administrator (DBA) to help manage its HANA database environment. The position will be responsible for on-going administration of existing environments including defining, planning, implementing and supporting physical HANA databases for the enterprise. Candidate should possess extensive knowledge of all aspects of HANA including monitoring and performance tuning. Knowledge & experience with MS SQL Server is a plus.
Duties and Responsibilities:
Performs physical database administration tasks in HANA Servers.
Provides rotating 24x7 on-call support for HANA Server environments as necessary.
Provides expertise related to HA/DR and scalability, installs support packages and conducts upgrades, failover and disaster recovery
Performs backups/recovery, system refresh and troubleshooting
Participates in design reviews as required to ensure database design meets application requirements.
Implements SAP HANA table management techniques: data compression, table partition, etc.
Designs, maintains, documents and executes database utilities to provide information regarding database activity.
Proactively performs database monitoring and performance tuning tasks at multiple levels – ABAP code, AMDP procedures, HANA Live views and common SQL statements.
Identify and provide solutions to performance issues in multiple database environments.
Provides automation to standard dba tasks. Able to develop Shell scripts on Linux platform as necessary.
Reviews and enforces adherence to the Architecture, as well as database design and usage standards.
Understands database high availability technologies and guides in implementing appropriate solutions including HAWK and cluster resource implementations
Perform data integration between multiple platforms such as Db2, SQL Server and Teradata using Smart Data Access and Smart Data Integration
Understand encryption at rest and inflight and implementation aspects of both
Understanding of SAP cloud solution and integrations via SAP Analytics Cloud platform to improve the reporting platform
Performs other duties as assigned.
Qualifications:
Required
B.S. degree from an accredited university.
Five or more year’s total experience as physical DBA in HANA including two years with HANA 2.0.
Three or more years of experience in database/application performance tuning and monitoring tools.
Experience in database problem identification, problem diagnosis and resolution.
Familiar with Linux environment
Experience in building data architecture models and enforcing enterprise architecture standards and guidelines.
Experience with data encryption.
Candidate has excellent communication – ability to explain a technical problem to management.
Experience in Shell Scripts
Candidate is a team player. Shares knowledge. Coaches team members.
Ability to work on high performing teams and deliver under pressure situations.
Preferred
DBA experience in supporting MS SQL server environments
DBA experience in supporting Microsoft SharePoint environments
Experience in coding and/or debugging stored procedures
Experience in working on complex application issues in a multi-tiered environment
Functional experience in multi-tiered application design and implementation
Functional experience in the development of application systems would be desirable
Understanding of SAN technology and database dependency
Fort Worth , Texas
Contract To Hire Jan 20, 2020 Application Development - Engineer Java Developer
This position is responsible for working with the Contact Center Technology team in leveraging technology to solve business problems at BNSF by participating in all phases of the contact center development process from inception through transition. The team is dedicated to developing, maintaining and supporting the solutions for the enterprise communications environment. The team partners with all call center business units to fully understand and implement the unique solutions that best suits the businesses need.
Qualifications -
• Proficiency in Java EE to maintain, design, develop, improve, and test IBM WebSphere based applications.
• Solid analytical skills, problem determination, and resolution recovery processes
• Ability to interface and cultivate excellent working and collaborative relationships with technology teams, and business analysts.
• Rotating on-call support.
Preference will be given to individuals who have experience with any of the following:
• VXML
• SQL querying
• IVR application development
Arlington, Texas
Contract Jan 20, 2020 Business Intelligence Data Architect
The Data Architect will work with the Portfolio Management team and Enterprise Information Management team to architect, develop and implement a data lake and views to support project portfolio and IT operations status and financial reports.
Main Position Duties:
Work with current EIM development team to understand the current architecture state and challenges experienced
Work with business analyst(s) to understand informational and analytical requirements
Work with the ETL architect to understand the design of target environment data structures
Work with subject matter experts and business analysts to understand source system data and structures
Define a roadmap/design for the new Portfolio Management data architecture that ensures flexibility, scalability, offshore development/support capability, and strong principles of usability, and performance
Develop architecture standards for future code design, team based development in the new architecture
Provide thought leadership on the data modeling trends within the domain
Work with the LOB leads and the business analysts to ensure that the architecture provides the information needed by the business to make decisions
Work closely with Portfolio Management leadership to define resources, estimates, project plans needed for future phases
Provide hands-on problem-solving assistance with data integration and data profiling tools to developers
Generate detailed design documentation for the solutions
Create test scenarios and be responsible for their execution
Work closely with the deployment team to ensure a smooth transition from development to production operation and support
Work with Product Manager and business analysts to define and analyze requirements
Monitor existing systems to proactively recommend and execute procedures to ensure optimal system performance.
Unit test, integration test and document solutions developed
Required Qualifications:
7-10 years of Data architecture/modeling experience in Enterprise environments
5+ years’ experience on a data warehouse team with a good understanding of data architecture, best practices, processes and standards
Experience with SQL, Data Warehouses, Teredata, Power BI
Experience with ETL tools like Informatica or SSIS
Experience with Denodo a plus
Excellent oral and written communications skills
Good analytical and problem-solving skills
BS with 7-10 years of relevant experience working with technical issues
Arlington, Texas
Contract Jan 20, 2020 Application Development - Engineer Redhat System Administrator
This Redhat System Administrator will be a technical expert for RHEL 6 & 7. This position will be responsible for migrating a RHEL 6 estate to RHEL 7. This team member will play an integral role in implementing the organization’s RHEL migration strategy by working as an SME for Redhat Enterprise Linux.
Role Responsibilities
Subject matter expert of RHEL 6 & 7
Upgrade, troubleshoot & restore RHEL servers
Guide application teams with RHEL 6 to 7 migrations
Troubleshoot and remediate RHEL post upgrade problems
Work with RedHat support for resolving complex issues
Configuration management using Chef/ Ansible
Basic Qualifications
5 plus years of Level 3 support experience of RHEL 6 and RHEL 7
Preferences
Knowledge on Chef/Ansible
Knowledge on Networking technologies, protocols, tuning and troubleshooting Linux server issues, Cluster services
Experience with Kickstart, Firewalls, Hypervisors and Routers
Basic to intermediate level knowledge in scripting (shell/Perl/bash/python/ruby)
Familiarity with automation using Ansible
Any experience in upgrading RHEL systems is highly preferred
RHCSA is strongly preferred.
Arlington, Texas
Contract To Hire Jan 20, 2020 Engineering - Software/Hardware Senior Java Developer
Seeking senior Java developer to participate in a project that will enhance the operation of network as well as increasing velocity and throughput. The position requires working closely with our employees, both business and technical, as well as external vendors. The successful candidate will be a responsible for leading a technical team, architecting solutions in a JVM space and implementing these solutions.
Basic Qualifications:
This candidate must be able to work various GUI frameworks, both web and thick client as well as complex back-end algorithms. The successful candidate must have experience with automated testing and deployments of applications and be able to research and recommend solutions based on current industry best practices.
Preferred Qualifications:
Bachelor’s degree
10+ years of JVM language development experience using Java, Groovy, etc.
Strong user interface design and implementation skills in Java, Grails, Play, Spring boot, Gradle
Experience in RabbitMQ, TIBCO JMS and Kafka
Experience with No SQL databases like Cassandra
Experience in testing methodologies using frameworks such as Junit, Spock testing framework, etc.
Experience with Continuous integration using tools such as Jenkins.
Ability to understand Mathematical algorithms, Graph theory and the implementation of these algorithms
Ability to lead a technical team and effectively communicate with TS and Business leaders
Background Requirements:
Criminal history
Last 7 years of driving history
Last 5 years of employment history to include military service
Social Security number
Arlington, Texas
Contract Jan 20, 2020 Functional IT - Project Manager Senior Project Manager
This Senior Project Manager (Sr. PM) position will be responsible for leading large complex projects, or multiple medium size projects, that span multiple systems and business areas by planning delivery, organizing teams, managing scope, budget, and schedule, tracking progress, and reporting status of a project. This role requires team leadership, business acumen, strong relationship management skills within IT and the Business and the ability to effectively communicate with all levels of the organization. The Sr. PM will be involved with maturing project management methodology, policies, processes, tools and templates to contribute to successful delivery of the IT projects. The Sr. PM will be accountable for the delivery process in support of progress against our commitments.
Facilitate all activities related to standing up and running a project from inception to closure; this includes, building a project charter, communicating resource requirements and ensuring proper governance among other activities
Identify, monitor and manage project/program risks and issues in a timely and unbiased manner; follow governance standards for escalating to right levels at the right time
Provide transparent reporting and metrics on project health (scope, schedule and budget), and support all communications related to project delivery process
Lead, mentor, and support project team in your role as Agile PM (i.e., Scrum Master/Release Engineer); shield team from external distractions, run interference, etc.
Collaborate with other functions (governance and change enablement) to ensure consistency, compliance and user adoptions
Drive projects from both a tactical and strategic perspective, and work with other PMs to manage interdependencies
Develop and manage project budgets - track, collate and analyze planned vs actual values for time and cost; take corrective/preventive actions as warranted
Capture, publish and refresh project records (as appropriate), such as key decisions and action items, meeting minutes, risks and issues
Working knowledge of IT infrastructure, systems integration and vendor management
Excellent communication and presentation skills
Proficient in utilizing productivity/collaboration tools (such as Microsoft Office and Microsoft SharePoint)
Arlington, Texas
Contract Jan 20, 2020 Functional IT - Project Manager Senior Project Manager
This Senior Project Manager (Sr. PM) position will be responsible for leading large complex projects that span multiple systems and business areas by planning delivery, organizing teams, managing scope, budget, and schedule. PMP Required - excellent communication
This Senior Project Manager (Sr. PM) position will be responsible for leading large complex projects, or multiple medium size projects, that span multiple systems and business areas by planning delivery, organizing teams, managing scope, budget, and schedule, tracking progress, and reporting status of a Technology Services project. This role requires team leadership, business acumen, strong relationship management skills within IT and the Business and the ability to effectively communicate with all levels of the organization. The Sr. PM will be involved with maturing project management methodology, policies, processes, tools and templates to contribute to successful delivery of the IT projects. The Sr. PM will be accountable for the delivery process in support of progress against our commitments.
Facilitate all activities related to standing up and running a project from inception to closure; this includes, building a project charter, communicating resource reqs
Working knowledge of IT infrastructure, systems integration and vendor management
Excellent communication and presentation skills
Proficient in utilizing productivity/collaboration tools (such as Microsoft Office and Microsoft SharePoint) and ensuring proper governance among other activities
Identify, monitor and manage project/program risks and issues in a timely and unbiased manner; follow governance standards for escalating to right levels at the right time
Provide transparent reporting and metrics on project health (scope, schedule and budget), and support all communications related to project delivery process
Lead, mentor, and support project team in your role as Agile PM (i.e., Scrum Master/Release Train Engineer); shield team from external distractions, run interference, etc.
Collaborate with other functions (governance and change enablement) to ensure consistency, compliance and user adoptions
Drive projects from both a tactical and strategic perspective, and work with other PMs to manage interdependencies
Develop and manage project budgets - track, collate and analyze planned vs actual values for time and cost; take corrective/preventive actions as warranted
Capture, publish and refresh project records (as appropriate), such as key decisions and action items, meeting minutes, risks and issues
Fort Worth, Texas
Contract To Hire Jan 10, 2020 IT Infrastructure - Systems We're currently looking for a Server Engineer for our Corporate IT Department. The right candidate will exhibit strong client-facing skills, leadership skills, will be forward thinking and have the ability to work across a multitude of technical and non-technical groups.
Essential Duties and Responsibilities
Focus on backing up and protecting Windows servers
Manage one or more of the following technologies: Commvault, DFS, Active Directory, Hyper V, System Center Operations Manager (SCOM), System Center Configuration Manager and Microsoft Cluster Server.
Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the server/storage/network devices/client devices, etc.
Provides problem identification, diagnosis and resolution of problems.
Implement Automation of task leveraging PowerShell.
Provides support for the escalation and communication of status to management and internal customers.
Provides support for the system and hardware problems and remains involved in the resolution process.
Configures and manages Windows systems and installs/loads operating system software, troubleshoots, maintains integrity along with implementing operating systems enhancements to improve reliability and performance.
Working with cross-functional project teams to implement highly available solutions using Microsoft technologies.
Education and/or Experience
5-7 years of experience required
Demonstrated knowledge of Windows Server operating systems
Demonstrated understanding with scripting languages such as PowerShell
Demonstrated success working individually or as part of a team requiring little supervision
Candidates with these desired skills will be given preferential consideration: Designing and building Hyper V virtualization environments. Designing and building Terminal server farms. Strong PowerShell scripting experience.
Candidates with previous experience providing system administration in an IT environment.
Microsoft Certified Solutions Expert (MCSE)
Microsoft Certified Solutions Associate (MCSA)
Job Related Experience:
Current, enterprise-class Infrastructure/System Engineering experience with Microsoft platforms running on Intel servers utilizing directly attached and SAN attached storage.
Experience designing, implementing and managing one or more of the following technologies: Active Directory, DFS, HyperV, Terminal Services, Internet Information Server (IIS), System Center Operations Manager (SCOM), System Center Configuration Manager (SCCM), SQL Server, Microsoft Cluster Server.
Scripting experience (PowerShell)
Working knowledge of networking protocols and components including TCP/IP, DNS.
Experience designing and implementing High Availability and Disaster Recovery solutions.
Arlington, Texas
Contract To Hire Jan 10, 2020 Business Intelligence A Database Administrator will keep the database up and running smoothly 24/7. The goal is to provide a seamless flow of information throughout the company, considering both backend data structure and frontend accessibility for end-users.
Essential Duties and Responsibilities:
Daily monitoring and analysis of databases and database servers to ensure continuance of operations
Database performance analysis and tuning to ensure optimal system performance. Major areas of support in this area will include sizing, throughput, scalability and dependability
Ensure security of databases
Perform regular backups of all databases
Perform restorations of backups in case of system failure or data loss
Review all changes to existing production databases to ensure that such changes do not negatively impact database performance or reliability
Work with software developers to design and implement new database schemas, stored procedures, etc.
Promote database changes through software development lifecycle process
Schedule and perform regular server maintenance
Provide end-to-end technical support and problem resolution
Education and/or Experience
Bachelor's degree in computer science from four-year college or university; and five years’ experience as a Production SQL Server DBA or equivalent combination of education and experience.
Experience in Performance Tuning and Optimization, using native monitoring and troubleshooting tools.
Advanced T-SQL experience.
Proficient with Windows PowerShell or similar scripting language.
Advanced knowledge of database structure and theory
Advanced knowledge of High Availability (HA) and Disaster Recovery (DR) options for SQL Server.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Good communication and documentation skills.
IRVING
Direct Hire Jan 21, 2019 IT Infrastructure - Desktop / Help Desk A globally recognized leader in the manufacturing of high quality, made-to-order specialty doors and enclosures, is seeking an IT Support Specialist II who will be a key member of a geographically distributed infrastructure team. The candidate’s primary responsibilities will include the implementation, maintenance and advancement of the IT systems at our new manufacturing and new division headquarters locations in Irving, TX, but responsibilities will extend to the support of additional enterprise locations.
Essential Duties and Responsibilities:
Configures, installs, and maintains network and desktop hardware and software.
Establishes and maintains network, phone and applications accounts and security.
Resolves helpdesk tickets requiring strong understanding of various IT topics.
Implements IT policies and procedures.
Maintains hardware and software documentation.
Provides end user training.
Works under general supervision with latitude for independent judgement.
Teams with IT Specialists and Network Technicians to develop and implement tools and processes to improve capabilities and assure quality service levels.
Follows procedures to identify and validate trouble conditions and takes the appropriate course of action to minimize service interruption.
Qualifications
Excels at customer service.
Provides strong attention to detail.
Demonstrates a rapid ability to learn.
Experience supporting Office 365 and Sharepoint.
Ability to lift up to 25 pound on a routine basis.
Flexibility to adjust work hours as needed.
3+ Years of prior experience in an IT support role.
Ability to travel up to 25%.
Associate’s degree or Bachelor’s Degree in information technologies or equivalent experience.
Certifications, such as Network+, Security+ and MSCP.
